Q: How do I register on the STPI Skillup Portal?

A: Click the "Register" button on the homepage. Enter your full name, email, mobile number, and create a password. You will need to verify both your email and mobile via OTP.

Q: Is registration free?

A: Yes, registration on the portal is completely free. Some courses may have a nominal application fee.

Q: What documents do I need to apply?

A: You will typically need: a passport-size photograph, signature, ID proof (Aadhar/PAN/Voter ID), and 10th/12th marksheets. Additional documents may be required depending on the course.

Q: How do I apply for a course?

A: Browse courses on the homepage, click on a course you are interested in, and click "Apply Now". You must be logged in to apply. The application is a 6-step wizard.

Q: Can I apply for multiple courses simultaneously?

A: Yes, you can apply for multiple courses at the same time, subject to each course s eligibility criteria.

Q: Can I withdraw my application?

A: Yes, you can withdraw a submitted application before the application deadline, as long as the result has not been declared. Note that application fees are non-refundable.

Q: How will I know if I am shortlisted?

A: You will receive a notification on the portal, as well as via email and/or SMS (depending on your notification preference). You can also check your dashboard.

Q: What is the application fee?

A: Application fees vary by course. Some courses are free while others may have a nominal fee. The fee is displayed on the course detail page before you apply.

Q: Is the application fee refundable?

A: Application fees are generally non-refundable. In case a course is cancelled by the centre, the fee will be refunded.

Q: Which payment methods are accepted?

A: The portal supports all major payment methods including UPI, Net Banking, Debit/Credit Cards via the National Payment Gateway.

Q: I forgot my password. What should I do?

A: Click "Forgot Password" on the login page and enter your registered email or mobile number. A reset link will be sent to your email.

Q: My OTP is not being received. What do I do?

A: Check your spam/junk folder for the OTP email. For SMS OTPs, ensure your mobile number is correct and network is available. You can request a new OTP after the expiry time.

Q: Who do I contact for technical support?

A: Call our number 011-24628081 on weekdays between 9 AM and 6 PM IST.